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111 Heath Rd, Twickenham TW1 4AH, UK – 020 8891 3439
Amazing service by the guys in twickenham. Friendly and informative, will definitely use again. Cheers!
Had a fantastic experience test riding 2 Giant bikes in store. Frankly, I had gone there to spend some time and glance at the bikes on display, but came out impressed with the range in store and the fantastic bike sale. I strictly had no desire to go above my bicycle budget, but Phil at store was very kind in letting me try some higher end bikes. They give good deals on a sale too. Amazing stuff!
61 London Rd, Twickenham TW1 3SZ, UK – 020 8744 0175
Literally can not be happier with the team at this store. They helped me get the right bike, gave me a decent discount, got the bike in on time as promised, called me to tell me it was in, held it for me until it was exactly the right time for me to collect it and had it ready and waiting to go on the shop floor - utterly joyful experience all round. Highly recommended, and TONS better than any experience at bigger name stores.
Very close to closing time on a hot Friday afternoon and still had fantastic service. I had mistaken phoned the Teddington branch who said to bring my daughters bike in today. I arrived at the Twickenham branch but they were fully booked. Thank you very much Rob for taking the time and fixing my daughters bike. Much appreciated.
425 - 427 Richmond Rd, Twickenham TW1 2EF, UK – 020 8892 4372
Richmond Cycles is exactly the way LBS (Local Bike Shops) will find a place alongside the 'mega' high street chains. While the latter has the ability to lean on multiple stores to squeeze suppliers, Richmond Cycles is the harbinger of what Local Bike Shops should aspire to be. First and foremost, the staff. Whether it's a friendly hello, leading a shop ride or advising on the best fitting part, the front of house and mechanic team are peerless in creating an environment that's welcoming for those new to the hobby, and cognizant for those who have an established interest. Having used plenty of other bike shops, after my first time in Richmond, I've never been anywhere else for servicing, parts or spares, and when the attitude, facilities and community feel are such a delight, why would you ever think of NOT shopping local!
Really wonderful shop and such friendly staff - so refreshing! I was having some real issues with my gears and thought it was going to cost a lot to sort them out. It turned out to be a simple issue which they were able to fix them without much trouble and for no charge! I was in a rush so didn’t have time to buy anything this time around but I will definitely be back - there was some really nice stuff!
214-216 Kingston Rd, Teddington TW11 9JF, UK – 020 8977 2925
Knowledgeable and friendly staff. Very good buying experience.
Excellent customer service. Really knowledgeable and helpful when choosing a bike. Easy to get a test ride and friendly staff. Bike is great quality. Brilliant shop.
Bridge Boathouses, 1 Bridge St, Richmond TW9 1TH, UK – 020 8948 8240
Great place to hire a bike. They also give out great maps of the local area. Positioned just below Richmond Bridge.
I took my bike for a service here and had a fantastic experience. Bike was as good as new when it came out, sparkling clean, free of rattles and with a whole load of new parts. Was probably the best bike service I've ever had. And they're so nice and friendly! Really couldn't fault it and will definitely be going back again.
50 Craneford Way, Twickenham TW2 7SE, UK – 020 3002 0904
Fantastic concept (leasing kids bikes), great service and practical advice on bikes you simply don't get in a shop. Highly recommended.